Contact
Email is the only way to reach us — there is no phone line and no shop to walk into. Use the form at the foot of this page and we will reply within 24 hours on working days.
Before you write
- FAQ — how the products work, what comes in the box, and payment.
- Shipping & Delivery — costs, timings, customs and duties.
- Track Your Order — what each tracking status means and when to worry.
- Returns & Refunds — the 14-day window and how to start a return.
About an order
Include your order number from your confirmation email, and a photo if something arrived damaged or wrong. It saves a round trip and usually means the first reply is the answer rather than a request for more detail.