Legal
Terms of service.
The contract for orders at xovist.com.
1. Who we are
xovist.com ("XOVIST", "we", "us") is operated by FOOTXO LLC, a limited liability company formed in Wyoming, USA. We run the business from Lahore, Pakistan. Products ship from our suppliers' warehouses in China. You can contact us at support@xovist.com. These terms apply when you use this website or place an order with us. By placing an order you accept them.
2. Orders
An order is an offer to buy. We accept it when we email your order confirmation. If an item becomes unavailable, or if a price or description was clearly wrong, we may cancel the order and refund you in full. You must be at least 18, or the age of majority where you live, to place an order.
3. Prices, delivery charges and taxes
Prices are in US dollars (USD), and you are charged in USD. The product page may also show an approximate price in your local currency, for information only; your bank may add a conversion fee. Tracked shipping is free to the United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia and Switzerland. Orders to Norway, Taiwan, Bahrain, the United Arab Emirates and Pakistan are charged US$4.99 for shipping. Orders to the United Kingdom and the EU countries listed in our Shipping Policy are charged US$4.99, or US$9.99 for orders of US$45 or more. You see the shipping charge at checkout before you pay. We do not ship to any other country. In the UK and the EU, prices include VAT and import VAT is prepaid, so you normally have nothing to pay on delivery. Elsewhere, import duty, sales tax, GST or other taxes charged by your country are not included unless checkout says so. They are your responsibility (see our Shipping Policy).
4. Promotions
Multi-buy bundle discounts (10% off 2-packs and 15% off 3-packs) and Frequently Bought Together kit savings ($5 off the 100″ Cinema Screen with the OrbitBeam Projector; $3 off the 32GB microSD with the Retro84 Camera) are shown on the product page and applied automatically in the cart and at checkout. They cannot be combined with other discount codes unless the code says so. A promotion ends when we remove it from the site; orders already placed keep the price paid. Returns of bundles follow the bundle rules in our Refund Policy.
5. Payment
After you place your order, you pay by card, Apple Pay or Google Pay on our secure payment page (checkout.xovist.com). Payments are processed for us by our payment provider, Whop. We never see or store your full card details. Your card statement will show WHOP*XOVIST.
6. Shipping and delivery
Orders usually leave our suppliers' warehouses in China within 1-3 working days and typically arrive 7-12 days after dispatch (Japan, Switzerland, Norway, the United Arab Emirates, Luxembourg, Austria, Spain, the Czech Republic, Slovakia, Hungary, Slovenia, Estonia, Latvia and Lithuania: 8-16 days; Pakistan, Finland, Malta and Taiwan: 10-21 days). Delivery terms, including countries served, dispatch times, delivery estimates and customs, are set out in our Shipping Policy. That policy forms part of these terms.
7. Cancellations, returns and refunds
You can cancel an order until it is dispatched. You have 14 days from delivery to request a return (30 days if you added Priority handling in the cart). Damaged, faulty and wrong items are replaced or refunded at our cost. If you live in the UK or the EU, you can also cancel within 14 days of delivery (of the last parcel, if your order comes in more than one) without giving a reason, and your statutory rights (the 2-year legal guarantee in the EU, the Consumer Rights Act in the UK) are not affected. The full terms are in our Refund Policy, which forms part of these terms.
8. Product descriptions
We describe each product, including its limitations, as accurately as we can. Colours may look slightly different on your screen. Where a product page states a limitation, that statement forms part of the description of what you are buying. Product and brand names that belong to other companies are used only to identify the manufacturer or to describe compatibility, and remain the property of their owners. We are not affiliated with or endorsed by them.
9. If something goes wrong
Please contact us first at support@xovist.com. We reply within 24 hours, Monday to Friday, and most problems are solved with one email. Contacting us does not limit any right you have with your card issuer.
10. Acceptable use
Do not misuse this website. That includes attempting to disrupt it, scraping it at volume, or copying our text and images for your own use.
11. Intellectual property
The text, layout and original images on this website belong to FOOTXO LLC.
12. Liability
We are responsible for supplying goods that match their description and are of satisfactory quality. We are not liable for indirect or consequential losses. Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.
13. Governing law
These terms are governed by the laws of the State of Wyoming, USA. If you are a consumer, you keep any mandatory protection given to you by the law of the country where you live, and you may bring a claim in your local courts.
14. Changes
We may update these terms. The version published when you place your order is the one that applies to that order.
15. Contact
FOOTXO LLC (trading as XOVIST), operated from Lahore, Pakistan. Email: support@xovist.com.
Questions about these terms? support@xovist.com
